Quality assurance policy

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RCI-CONSULTING corporate quality policy



Having understood needs of every client we strive to develop for him rational technical solution, provide its implementation and quality technical maintenance within the warranty and post-warranty periods.

Company’s corporate quality policy – it’s the constant work on the client’s satisfaction level increase through perfection of business processes of company, quality and sustainability of used materials and equipment, competencies and employee professionalism growth as well as ensuring of the maximal high service level and quality of the provided services.


Core principles of the company: honesty and integrity


Our company builds relationships with clients, partners and employees on the mutual trust, honesty and fairness basis.

We don’t use incorrect methods in relation to the competitors.


Customer-oriented approach


We are customer-oriented company with attentive attitude to the needs of our clients at any stage of working. Well-established feedback enables better understanding of clients’ expectations, needs as well as assessment of customers’ satisfaction with the results of our work. We strive for being the single supplier of engineering solutions for our clients by the means of maximal widening of “solution portfolio” according to the needs and feedbacks of our clients.


Perfection of business processes of company


Explicitly stated business processes of our company as well as their constant perfection, clear distribution of responsibility among subdivisions and employees enable achievement of maximal efficiency and productivity of the company’s work, improvement of provided services quality.

High quality of products and services

We attentively consider manufacturers, suppliers and contractors selection and value stable and trust relationships with them. Principles of long-term and mutually beneficial cooperation make it possible for our customers to get quality product, best conditions and optimal solutions.

Innovations

We continually study new technological solutions and use in our projects modern leading-edge technologies.

Development

We regularly conduct trainings and certification of our employees thereby improving competency, qualification and professionalism of the company.

Policy guarantee

Top management of the company acts as guarantor of the corporate quality policy realization.

Service for quality


Since 2009 company has implemented quality management system, based on the ISО 9001-2008 standard.


2012 RCI-CONSULTING company confirmed compliance of the operating quality management system with the requirements of the ISО 9001-2008 standard and ISO 14001:2004 standard and successfully went through certification procedure.      


ISO_9001_eng

  
 

ISO_14001_eng  





Certificate 9001:2008

Certificate 14001:2004