Technical audit of the telephone network and introduction of corporate IP-telephony

RCI Consulting conducted a technical audit of the telephone network of PJSC Volyn Fund Company, and also implemented a corporate IP telephony system.
According to the results of the audit, a strategy was proposed to replace the outdated analog telephony with an IP-based solution. The network architecture assumed the connection of 6 branches and the central office in a single network. Based on the needs of the customer, the decision was made on the optimal solution from Grandstream Company.
This solution has made it possible to significantly improve the quality of communication (audio quality when speaking HD Audio), reduce the cost of long distance calls and conversations with mobile subscribers.
The GrandStream Wave mobile application is used by company employees to communicate outside the office and on business trips, as well as the company’s contact center was deployed on the basis of the GrandStream UCM6510 IP PBX.
Volyn Fund Company is one of the leading companies in the market of agricultural machinery in Ukraine. The headquarters of the company is in the city of Lutsk. The company’s affiliates are located in such cities as Odessa, Dnipropetrovsk, Poltava, Vinnytsia, Kirovograd and Kyiv.